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Privacy Policy

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Your Beeswax (ABN: 93 148 015 792) (‘we’, ‘us’ or ‘our’) is committed to protecting your privacy and complying with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

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This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, www.yourbeeswax.com.au, and purchase from us.

 

1. What personal information we collect

We may collect the following types of personal information:

  • Your name
     

  • Your email address
     

  • Your phone number
     

  • Your shipping and billing address
     

  • Payment details (securely processed via our payment provider)
     

  • Your purchase history with us
     

  • Any other information you provide directly (e.g. through contact forms, reviews or emails)

 

2. How we collect your information

We collect personal information directly from you when you:

  • Place an order through our website
     

  • Sign up to our mailing list
     

  • Contact us by email or through our website forms
     

  • Engage with us on social media
     

We may also use cookies or similar tracking tools to help us understand how you use our site and to improve your experience.

 

3. Why we collect your information

We collect and use your personal information to:

  • Process and deliver your orders
     

  • Communicate with you about your orders, returns or enquiries
     

  • Send you updates, promotions or newsletters (you can unsubscribe at any time)
     

  • Improve our products, services and website
     

  • Meet our legal and tax obligations

 

4. How we store and protect your information

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Your information is stored securely on our systems and trusted third-party platforms (like payment gateways and email marketing tools) which are also required to protect your data.

 

5. Sharing your information

We do not sell your personal information. We may share your information with trusted third parties who help us run our business, including:

  • Payment processors (e.g. PayPal, Stripe)
     

  • Couriers and delivery partners
     

  • IT service providers
     

  • Email marketing platforms
     

These providers may store data overseas. We will take reasonable steps to ensure your information is handled in line with Australian privacy laws.

 

6. Accessing or updating your information

You can request access to, or correction of, the personal information we hold about you by contacting us at admin@yourbeeswax.com.au.

 

7. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

8. Contact us

If you have any questions or concerns about how we handle your personal information, please contact us at:

 

Your Beeswax
Email: admin@yourbeeswax.com.au
Website: www.yourbeeswax.com.au

 

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

 

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Last updated: 14th July 2025

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